1. Information Collected
We may collect the following types of information from our customers:
- Personal Information: Name, email address, phone number, and other contact details.
- Payment Details: Cardholder name, card number, expiration date, CVV code, and collected currency type.
- Other Information: Product preferences, feedback, and additional details provided voluntarily by the customer.
2. Purpose of Collection
We collect customer information for the following purposes:
- Process orders, purchases, and customer inquiries related to our products and services.
- Personalize experiences and offer relevant promotions and discounts.
- Send newsletters, marketing communications, and updates with customer consent.
- Enhance our services and website functionality based on customer feedback and usage patterns.
3. Use of Information
We utilize the collected information for the following purposes:
- If you select to pay with an electronic card, you will be taken to the Bank of Maldives' Maldives Payment Gateway where you can input your card information and complete the necessary procedures.
- Your card information and any other information you may provide at the Maldives Payment Gateway will not be visible to, captured by, or stored by us.
- Process and fulfill customer orders, purchases, and requests.
- Communicate with customers regarding their inquiries, orders, and special offers.
- Personalize the customer experience and provide tailored product recommendations.
- Improve our services, website, and customer support based on feedback and analytics.
- Comply with legal and regulatory obligations.
4. Security Measures:
We take appropriate measures to ensure the security of our customers' personal information, including payment details:
- Secure Transmission: The TLS/SSL protocol is used for all encrypted interactions between Maldives Post Limited and the Maldives Payment Gateway. You will be sent back to our website after payment processing is finished (either successfully or unsuccessfully).
- Access Controls: Access controls and restrictions are implemented to prevent unauthorized access to payment and customer information.
- PCI DSS Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI DSS) to securely handle payment information.
- Regular Security Audits: Regular security audits and assessments are conducted to identify and address potential vulnerabilities.
5. Retention and Deletion:
- We retain customer information for as long as necessary to fulfill the purposes stated in this policy or as required by law.
- Customers can request access to their personal information, update it, or request its deletion.
- Refer to the "Contact Us" section for more information.
6. Recommendation for Customers
- We recommend that customers retain transaction records and familiarize themselves with our Policies and Rules, including refund and cancellation policies.
- After making a purchase, all customers or cardholders will receive a copy of the order transaction data through email. We advise all cardholders to have a copy of their transactional information on hand.
- Details about credit or debit cards :
BML Secure Payment Gateway processes your Credit/Debit card payments. Your credit or debit card information is not collected or stored by FUNMART. The Cardholder may keep a copy of the payment transaction records as documentation of the FUNMART Online purchase.
7. Third-Party Services:
8. Updates to the Privacy Policy
9. Contact Us:
- For questions, concerns, or requests regarding this Privacy Policy or the handling of personal information, contact us at [insert contact details].
- We will respond to inquiries as soon as possible.
- Please note that this Privacy Policy should be adapted to suit your specific business practices and legal obligations
- It's advisable to seek legal advice to ensure compliance with relevant data protection and privacy laws.